Turismo
Grado y Doble Grado. Curso 2022/2023.
INGLES II - 800018
Curso Académico 2022-23
Datos Generales
- Plan de estudios: 0810 - GRADO EN TURISMO (2009-10)
- Carácter: Obligatoria
- ECTS: 6.0
SINOPSIS
COMPETENCIAS
Generales
CG2: Comunicación oral y escrita en inglés
Transversales
GC4: Razonamiento crítico
Específicas
CE15 Trabajar en inglés como lengua extranjera
C24 Trabajar en medios socioculturales diferentes
ACTIVIDADES DOCENTES
Clases teóricas
Clases prácticas
Presentaciones
Otras actividades
TOTAL
Presenciales
No presenciales
Semestre
Breve descriptor:
Comunicación oral y escrita en lengua inglesa en contextos aplicados al Turismo.
Requisitos
Objetivos
Los alumnos serán capaces de manejar en profundidad, tanto de forma oral como escrita, la lengua inglesa en diversos contextos del ámbito del turismo.
Contenido
Tema 1 Selling dreams
Language Focus: Tense review present and past tenses
Vocabulary:
Money matters
Describing locations
Working out the price of a package
Professional practice:
Promotion of tourism products
Marketing mix analysis
Writing a description for a brochure
Case Study:
Design a tour
Tema 2 Getting there
Language Focus:
Multi-word verbs
Vocabulary:
Means of transport and journeys
Professional practice:
Dealing with customers problems
Comparing hotels
Hotel descriptions
Writing the minutes of a meeting
Case Study:
How to reduce costs and improve customer service
Tema 3 Accommodation
Language Focus:
Modal verbs
Vocabulary:
Types of accommodation
Hotel grading
Hotel facilities and services
Tour operators
Package holidays
Professional practice:
Persuading a client to buy a package
Dealing with complaints
Solving an overbooking problem
Writing a letter of apology
Case Study:
Investigate customer complaints
Hold a meeting to discuss how to solve problems
Tema 4 Destinations
Language Focus: Articles
Vocabulary:
Weather, climate
Features and attractions
Popular tourist destinations
Statistics for economic development
Professional practice:
Offering advice
Personal service
Professional advice
Advice e-mail
Making presentations
Writing a press release
Case Study: Carry out a SWOT analysis of the tourism industry in some place
Tema 5 Things to do
Language Focus: Conditional structures with if
Vocabulary:
Describing attractions
Geographical features
Activities
Works of art
Calculating entrance fees and prices
Professional practice:
Speaking to a group
Talking about works of art
Guided tour of an art gallery
Presenting a geographical description
Writing a catalogue description
Case study
Plan a coach tour
Evaluación
Los criterios de evaluación (formulación y pesos) quedarán establecidos de la siguiente forma:
Prueba escrita: 60%
Trabajos: 20%
Presentaciones: 20%
Bibliografía
Bibliografía recomendada:
Bárcena E. y Varela R. (2006) English in the Tourist Industry. Madrid: Ed. Universitaria Ramón Areces
Bly, Robert W. (1998): The Encyclopedia of Business Letters, Fax Memos, and E-Mail. NJ: Career Press.
Comfort, J. et al. (1996): Business Reports in English. Cambridge: CUP.
Chapman, Rebecca (2010) English for Emails. Oxford: OUP
Davidson, Eleonor (1992): Formatting Letters & Reports. A Computer User¿s Guide. California: Crisp
Gordon Smith, David (2010) English for telephoning. Oxford:OUP
Gore, Sylee, David Gordon Smith (2010) English for Socializing. Oxford: OUP.
Hughes, John and Andrew Mallet. (2012): Successful Presentations. Successful Meetings. Oxford: OUP
Jones, Leo and Alexander Richard (2000): New International Business English. Cambridge: CUP.
MacKenzie, Ian (2006). Professional English in Use. Finance. Cambridge: CUP.
Tourism documents and press articles and other authentic materials
Otra información relevante
Coordinadora: Cristina Calle Martínez
email de contacto: mccallem@ucm.es
Estructura
| Módulos | Materias |
|---|---|
| LENGUAS EXTRANJERAS DE EXPECIALIDAD APLICADAS AL TURISMO | IDIOMA MODERNO |
Grupos
| Clases teóricas y/o prácticas | ||||
|---|---|---|---|---|
| Grupo | Periodos | Horarios | Aula | Profesor |
| Grupo A | 01/02/2023 - 05/05/2023 | LUNES 09:00 - 11:00 | 33 | MARIA CRISTINA CALLE MARTINEZ |
| MARTES 09:00 - 11:00 | AULA DE INFORMÁTICA 3 | MARIA CRISTINA CALLE MARTINEZ | ||
| Grupo B | 01/02/2023 - 05/05/2023 | LUNES 11:00 - 13:00 | AULA 36 | MARTA SILVERA ROIG |
| MARTES 11:00 - 13:00 | AULA 36 | MARTA SILVERA ROIG | ||
| Grupo C -Turno Intermedio- | 01/02/2023 - 05/05/2023 | MARTES 13:00 - 15:00 | 33 | AZUCENA MARIA BARAHONA MORA |
| JUEVES 13:00 - 15:00 | 33 | AZUCENA MARIA BARAHONA MORA | ||
| Grupo E | 01/02/2023 - 05/05/2023 | LUNES 17:00 - 19:00 | 33 | IGNACIO CALLE RUBIO |
| MIÉRCOLES 17:00 - 19:00 | AULA DE INFORMÁTICA 3 | IGNACIO CALLE RUBIO | ||