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Satisfaction survey

This survey will be sent to Ediciones Complutense’s email address info.ediciones@ucm.es. Users can contact Ediciones Complutense via this email for any query or doubt concerning the satisfaction survey.

Ediciones Complutense has desgined this survey to monitor and evaluate the level of satisfaction among our servers. Your opinion will be of great assistance for improving the quality of our services.

Scale

1 (Very dissatisfied)

2 (Dissatisfied)

3 (Satisfied)

4 (Quite satisfied)

5 (Very satisfied)

DK/NA (Don’t know/No answer)

User profile










Accessibility and usefulness of information

(Rate from 1 to 5, with 1 = Very dissatisfied and 5 = Very satisfied) DK/NA (Don’t know/No answer)


           

(Rate from 1 to 5, with 1 = Very dissatisfied and 5 = Very satisfied) DK/NA (Don’t know/No answer)


           

(Rate from 1 to 5, with 1 = Very dissatisfied and 5 = Very satisfied) DK/NA (Don’t know/No answer)


           

About the service and attention received

(Rate from 1 to 5, with 1 = Very dissatisfied and 5 = Very satisfied) DK/NA (Don’t know/No answer)


           

(Rate from 1 to 5, with 1 = Very dissatisfied and 5 = Very satisfied) DK/NA (Don’t know/No answer)


           

(Rate from 1 to 5, with 1 = Very dissatisfied and 5 = Very satisfied) DK/NA (Don’t know/No answer)


           

(Rate from 1 to 5, with 1 = Very dissatisfied and 5 = Very satisfied) DK/NA (Don’t know/No answer)


           

About the publisher

(Rate from 1 to 5, with 1 = Very dissatisfied and 5 = Very satisfied) DK/NA (Don’t know/No answer)


           

(Rate from 1 to 5, with 1 = Very dissatisfied and 5 = Very satisfied) DK/NA (Don’t know/No answer)


           

(Rate from 1 to 5, with 1 = Very dissatisfied and 5 = Very satisfied) DK/NA (Don’t know/No answer)


           



(Rate from 1 to 5, with 1 = Very dissatisfied and 5 = Very satisfied) DK/NA (Don’t know/No answer)


           

     

     



Basic information on treatment data protection: Publications Service 

Controller 

Vice-Rector of Culture, Sport and University Extension
  Purpose Communication, sale, billing and shipping of publications

Legitimacy 

Mission of public interest; contract performance

Recipient 

Data will not be shared with third parties unless required to do so by law

Rights 

Access, correction and erase of the data, as well as other rights explained in the additional information

Additional information 

This may be consulted in further detail on our website: https://www.ucm.es/file/info-adic-servicio-publicaciones-eng