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Contact us

If you want to submit a complaint, an inquiry; or some request for defence, and protection:


Formal complaints can be sumitted in the following ways:


On line:

1)      Sending directly an email to defensor@ucm.es.

2)      If you prefer, filling out the Complaint Form, attaching it to an email with your personal information (name, surname, ID number, address, faculty, telephone number), sending it to the same email address:




Send your letter, or your Complaint Form properly completed, with all your personal information, to the following address, or deliver it in person for formal registration, to the Ombudsman´s Office, in the same address:

Oficina del Defensor Universitario

Universidad Complutense de Madrid

Pabellón de Gobierno

Calle Isaac Peral, s/n

28015 Madrid.


Registration Offices UCM:

If you are a member of this University: teacher, student or your belong to the administrative staff, you can submit your general request, or your complaint form, in any of the Register Offices at this University.


Telephone: Through the following telephone number:


91 394 69 42